• Lincoln Orthodontics
  • Virtual Consultations Keep Your Smile Within Reach

    All over the world, communities are being dramatically affected by the COVID-19 outbreak. By now, we’ve all been affected by the pandemic and the ever-increasing CDC recommendations to say home to help keep our communities healthy. As many parts of normal life are disrupted and postponed, you may be wondering what this means for your smile. If you’ve been hoping to start your journey towards a new smile, or you’re in the middle of your treatment, you may be wondering what this all means for your progress. The great news is that the team at Lincoln Orthodontics is looking out for you! We’re offering Virtual Consultations for new patients, and Virtual Visits for existing patients so nothing has to keep you away from your best smile or prolong the process of getting the smile you’ve been working so hard to achieve. 

    What is a Virtual Consultation? 

    It’s pretty simple: first, you’ll take some pictures of your smile, following the instructions on our virtual consultation page. Second, You’ll give us some basic information about yourself along with photos showing every angle of your mouth. 

    Here are some tips to help you take a great photo: 

    • Have a friend or family member take the photos, or use the self-timer on your camera
    • Be sure flash is turned on
    • ONLY photograph your teeth and mouth area
    • Try your best to stay relaxed and avoid tensing up your cheek muscles
    • Importantly: keep your teeth together and bite down, hard, so the pictures are accurate. 

    Once we get your photos, Dr. Willett will assess your smile, your teeth and determine what kind of treatment is best for your smile based on your goals for treatment and needs. We offer traditional metal braces, clear braces, and Invisalign treatment to patients of any age. 

    Our team will then work with you to determine the cost of treatment and how to make it fit your budget. We accept most major insurance plans and offer payments plans, so we’ll help you determine a financial plan that fits your lifestyle. Finally, we’ll create a plan for your next steps once we are able to see you in the office. Since the situation is changing rapidly, we appreciate your understanding and cooperation as plans may potentially change. 

    Keep Your Smile On Track with Virtual Visits

    If you’re currently undergoing treatment, you may be worried that you’ll lose some of the progress you’ve worked so hard to make; well, worry no more! We’re also offering virtual visits to make sure Dr. Willett is still able to keep an eye on your teeth and catch any potential problems. Much like a virtual consultation, you’ll take pictures of every angle of your teeth and provide some information about yourself and your treatment. Dr. Willett will determine any adjustments you need to make to continue your treatment process. 

    Taking Care of Your Teeth and Appliances 

    Here are some things to keep in mind while you’re at home. Even though the rest of your routine may have changed, it’s important to maintain all of your great oral hygiene habits and keep taking care of your appliances. 


    • Wear aligners as directed by Dr. Willett.  
    • If you don’t have the next aligner in the series, continue to wear the previous aligner for 15-18 hours a day until our office reopens.
    • If you lose or break an aligner, use the previous one in the series.
    • Continue to use any other equipment (such as elastics) as instructed by your orthodontist.
    • If you run out of aligners, don’t stop wearing them! Visit our virtual visits page and provide the necessary information so we can determine your next steps. 


    • Wear elastics, as directed by Dr. Willett. If you run out, let us know, and we’ll mail you more.
    • If you have any wires sticking out, apply orthodontic wax until you can come into the office. You may also try trimming the wire with a pair of nail clippers or small scissors. 
    • If you have a loose bracket, let us know, and we’ll fix it at your next in-office appointment. We can also send you a video about how to remove the bracket from the wire using tweezers.
    • Avoid any and all foods that can damage your braces. This means sticky and crunchy foods, as well as anything else you would consider to be too hard for braces to handle. This will help prevent any emergencies, and keep us all safe at home! 
    • And of course, keep your braces clean and free of food debris or plaque!


    • Continue to do turns, as instructed by Dr. Willett and stop when instructed.. 
    • Schedule a virtual appointment to talk to us about the next steps!


    • If you’ve lost or broken a retainer, contact the team at Lincoln Orthodontics and we’ll discuss our next steps. 
    • If your bonded retainer has come loose, continue to wear your removable retainer full time until we are able to see you and either remove the broken portion or repair the area.
    Virtual Consultations Keep Your Smile Within Reach

    We’re Open For Emergencies 

    If something happens to your appliances while we’re only open for emergency treatment, we’re still here for you! We are able to talk you through options to address the problem area or we can see you in the office by following all relevant protocols and recommendations for cleanliness and sanitation. If you do experience a real emergency and are experiencing pain, contact us and we’ll be able to take care of you. To ensure your health and safety, we’ll make sure that you’re the only patient in the office and we’ll follow hygiene precautions as recommended by the authorities. And just like we always do, we’ll adhere to the highest sanitation and disinfection practices. You have no reason to worry about any part of your treatment while we navigate the COVID-19 pandemic together. 

    Socially Distanced, Virtually Connected

    As more cities and states put “Safer At Home” orders in place, our goal at Lincoln Orthodontics is to stay connected and provide support for our future and current patients. By offering virtual consultations and appointments, we can prioritize both your smile and your safety as we do our part to slow the spread of COVID-19 in our communities. The virtual options link you, Dr. Willett, and our team so we can continue to work on your smile as a team. 

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